FAQ - My Make Up Brush Set

How Do I Place An Order?​

​Use the Online Shop toolbar to browse available products. To access more information or purchase an item, click on the product image and you will be taken to the item's product detail page. 

To place a product in your Shopping Cart click the ADD TO CART button on the left side of the product detail page. You may view items in your shopping cart, and proceed to checkout, by clicking the cart icon in the upper right-hand corner of the page. You can add products to your shopping cart and edit or delete current items at any time.

Items added to the shopping cart are not removed from until you complete an order. If an item is in your cart and inventory is low, the item may become unavailable between the time you add it to the cart and proceed to checkout. The items will be held temporarily when you reach the payment step in checkout. If you have more than one item in your cart, the rest of the order will be processed and the out of stock item will not ship (you will receive an email notice informing you of the order status). Billing occurs at the time of shipment, so you will not be charged for items that don't ship.

Payment and Shipping

We ship globally to almost all Countries.

To purchase product(s), you may use credit (Visa, Master Card, American Express, Discover), certain prepaid cards, or your PayPal account.

If using a credit card, enter your name in the order entry form exactly as it appears on your credit card. Next fill out your credit card billing address as it appears on your credit card statement. We need this information to take your order and validate your account, but will charge your credit card only when the product is shipped* (within 48 hours of order placement, depending on your preferred shipping method).

To change or make corrections to this information, highlight the area you want to change and enter the new information. Please include your daytime phone number in case we need to speak with you about your order.

My Brush Set processes and ships orders on weekdays (Monday through Friday, excluding holidays). Properly completed orders submitted prior to 7 p.m. ET will begin processing the same business day.

Orders received after 7 p.m. ET will begin processing the next business day (Monday through Friday, excluding holidays).Please note, the following timelines and costs apply only to regular orders. The standard shipping time can range from 2 weeks to a maximum for 4 weeks.

My Brush Set ships packages to the U.S, Canada and Australia. For information about shipping to other countries, please contact us..

Secure Ordering & Payment Options

To purchase product(s), you may use credit (Visa, Master Card, American Express, Discover), certain prepaid cards, or your PayPal account.

Returns & Refunds

 Our policy lasts 30 days.

If 30 days have gone by since the delivery of your order, unfortunately we can’t offer you a refund or exchange.   To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.   To complete your return, we require a receipt or proof of purchase.  

Why are certain products non-refundable?

Due to their nature, we have a final sale policy on all lipsticks and lip glosses, as they are deemed as hygiene products.